Shipping is free for all orders to be delivered in India 1. Merchandise will be dispatched and delivered between 12-14 working days after the order is confirmed. Please read the product descriptions for any exceptions in delivery times before placing your order.2. Our delivery partners will attempt to deliver your order two times over a period of four working days before it is considered a non-delivery and sent back to us. In such cases, you will be given store credit or will have to bear the cost of re-shipment.3. Delays owing to customs, interstate regulations, strikes, delivery outage are unfortunately out of our control, we will always communicate the status to you.4. We do not accept returns, however, we will be able to process an exchange for one time per order number subject to availability.5. In case of any disputes/queries post-purchase, you can write to us at infosutrafinejewellery.com for a resolution. We can assure you a call back for a solution within the next 48 working hours.

Exchange1. We offer a hassle-free exchange policy for all our products for a period of 7 days from the date of purchase.2. If you wish to exchange your product after the initial 7 days, we provide an exchange value of up to 80 of the original products value.3. All exchanges are subject to the condition of the product. The product must be in its original, unworn, and undamaged condition, with all accompanying certificates, packaging, and tags.4. Additionally, we offer a gift credit valid for 12 months in case of an exchange or return, allowing you to select a different product at your convenience.Please note that we do not offer traditional returns on our products. Instead, any request for a return will be treated as a buyback. In such cases, we will provide a buyback value of up to 70 of the original products value, subject to our evaluation.